Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At squillwrapti Lda., we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder still replies to every fifth email personally. Why? Because your voice matters to us.
Whether you’ve got a question about that quirky product you saw, need help with an order, or just want to share your thoughts (we love those!), here’s how to reach us:
Fun fact: Last month, we helped a customer in Australia track down a rare vintage item they’d been searching for years. That’s the kind of magic that happens when you reach out.
Here’s the thing—we don’t outsource our customer service. When you contact us, you’re talking to someone who actually knows our products inside out. Remember Maria from our Lisbon office? She once spent 45 minutes video-calling a customer to demonstrate how to assemble a tricky item. That’s just how we roll.
Prefer typing? Our live chat (bottom right corner) is manned by real humans during business hours. Or if you’re old-school like our CEO who still uses a paper planner, feel free to drop us a letter at our Portugal address—we’ll even write back with a handwritten note!
"I wasn’t sure about contacting them at first, but when I did, they treated my small order like it was their most important one." — Jamie R., loyal customer since 2021
So go ahead, hit us up. Whether it’s a product suggestion, a delivery question, or just to tell us about your day (we’re listening), we’re here for it all. After all, this isn’t just our business—it’s your shopping experience.
